Need A Telehealth Appointment Today?

Consults reviewed within the hour (on average).

Speak with a GMC-registered Partner Doctor over the phone.

Submit a request 24/7 from anywhere in the UK.

Consult with a Partner Doctor about online medical certificates, new/repeat prescriptions, specialist referrals, or general medical advice.

No appointment needed.

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Why Choose Updoc For Telehealth Appointments?

We make it easy and convenient to request a consultation with a GMC-Registered Partner Doctor who can assess your needs and help you with your healthcare.

100% online – request a consult 24/7 from the convenience of your home, anywhere in the UK.

Save time – don’t waste time calling around for an appointment, travelling to the clinic, and hanging out in the waiting room.

Discreet and confidential consultations with real UK practitioners and pharmacists.

Partner Doctors are online from 6am to midnight every day, including public holidays.

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How Do Telehealth Consults Work With Updoc?

Step 1: Request A Consult In Minutes

Complete a quick questionnaire - it should only take a few minutes.

Step 2: Your Doctor Reviews Your Request

Your GMC-registered Partner Doctor will review your request and ask any follow-up questions. If suitable, you'll get a call to discuss your healthcare.

Step 3: Get Your Healthcare Delivered To Your Phone

If approved and suitable, get your healthcare delivered straight to your phone.

What Is A Telehealth Appointment?

Telehealth is a blend of health care and technology. It allows you to consult a healthcare practitioner by phone or video call.  

There are a lot of benefits to telehealth healthcare, including:

  • Improved accessibility to healthcare – you’re in a rural area or a large city in the UK, you’ll have access to timely services.
  • Shortened wait times – telehealth helps relieve some of the burden on the existing system, helping you consult with a healthcare provider faster.
  • Convenience – speak to a trusted GMC-registered Partner Doctor from the comfort of your own home. 
  • Reduced spread of illness – you’re less likely to catch or pass on an illness if you’re not hanging out in a waiting room. 

With Updoc, you can get the healthcare you need, when and where you need it. All you need to do is complete a quick questionnaire, and a Partner Doctor will review your request and contact you with any follow up questions. It’s that simple.

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What Can You Use An Updoc Telehealth Consultation For?

You can consult with your Partner Doctor about almost anything you'd speak to an in-clinic practitioner about, including: 

… and much more. Your trusted Partner Doctors have a range of specialisations and are here to help with your healthcare in any way that they can. 

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Frequently Asked Questions

How do I find a doctor near me?

You don’t have to. With Updoc, you can consult with an GMC-registered Partner Doctor from anywhere in the UK via a telehealth consult. Although ‘tele’ is in the name, all you need to do is complete a quick questionnaire, and a Partner Doctor will review your request and contact you with any follow up questions. It’s simple and convenient.

What can I speak to a Partner Doctor about?

You can speak to your GMC-registered Partner Doctor about anything you’d speak to an in-person doctor about. Partner Doctors are on hand to help with things like medical letters, new and repeat prescriptions, specialist referral letters, sensitive topics (like STIs/STDs, thrush, and UTIs), and more. Your trusted Partner Doctors are here to help.

Who can use updoc telehealth consultations?

Anyone in the UK can have an online telehealth consult with an UK-registered practitioner or GP. If you’re under 18, a parent or guardian needs to be present during the consultation.

Can I book a doctor appointment online?

Yes - you can request an online appointment with Updoc. With Updoc, you will be connected with an GMC-Registered Partner Doctor within an hour.

What is Updoc?

Updoc is a secure, online digital healthcare platform that facilitates consultations between users and GMC-registered Partner Practitioners. With Updoc, users are able to request a consult 24/7 from anywhere in the UK. Partner Practitioners consult with users and – if they deem it suitable – are able to provide medical certificates, psychology appointments, prescriptions, referral letters, medical advice, and more.

How do I request a prescription online?

You can request a prescription online through Updoc. Your Partner Doctor will review your request, and during your telehealth consultation – determine whether a prescription is right for you, much like a physical clinic visit.If suitable, your electronic prescription will be delivered straight to your device.

What are your hours of operation?

Partner Doctors are online 24/7 to help with your healthcare needs! They're even available after hours and on weekends at no extra cost!

What if I miss the call from my Partner Doctor?

If you miss a call from your Partner Doctor - you will rejoin the virtual waiting room and your Partner Doctor may attempt to call you again. You may also receive a text message prior to your call to ensure you are ready to answer the call if it does arrive.

When will I receive my call from my Partner Doctor?

In most cases, you’ll receive a call from your Partner Doctor within an hour of making a request. However, keep in mind that Partner Doctors are online 6am to midnight and demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you’ll get a call the following day.

When will I receive an outcome from my consultation?

Partner Doctors usually review requests within an hour. However, keep in mind that demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you may get a call the following day.

How much does a consultation cost?

POPULAR

Premium Telehealth Consultation Subscription

Unlimited telehealth consult requests to discuss a single issue with a Partner Doctor. Your request will be prioritised. Fair use applies. Cancel anytime.

$49.95 AUD/month

Standard Telehealth Consultation

Discuss a single issue with a Partner Doctor. Your request will be added to the queue.

$39.95 AUD

Priority Telehealth Consultation

Your request will be prioritised in the queue for a faster response time. Discuss a single issue with a Partner Doctor.

$79.95 AUD

Experienced Doctors You Can Trust

With Updoc, you can consult with a Partner Doctor registered by the General Medical Council (GMC). The GMC regulates doctors in the UK to ensure they are properly trained, qualified, and meet the standards required to practise safely.

Your GMC-registered Partner Doctors are online from 6am to midnight every day, including public holidays, to help meet your healthcare needs. We're also available after-hours and on weekends at no extra cost.

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Life is better when you’re healthy

Spend a few minutes getting the friendly, personalised healthcare access you deserve today.

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